About
Mission
To provide a professional, superior quality and patient-focused service that perfectly aligns with each individual patient’s unique needs.
Vision
To improve the vision and lives of our patients by focussing on individual needs and to make quality eye care accessible to everybody.
Values
Integrity: Our team knows right from wrong. Every transaction we make – from start to finish – will showcase our character and humility..
Trustworthy: We believe in being honest and accountable in every interaction we have with our patients. Trust is built on impeccable, unwavering professional service.
Ethical: We don’t cut corners. Ever.
Professional: We take our business very seriously. Our success is built on a foundation of consistently offering professional products and services. And it just gets better as we progress and grow as a team.
Reliable: We stick to our word. Why? Because we know how important it is to us for our suppliers to stick to their word. It builds trust, nurtures relationships and promotes long-term loyalty.
We offer the best eye care service – for over 10 years now
How do we do this? We keep up with a dynamic and constantly changing landscape. Eye care is evolving on a day-to-day basis. We love to learn. This includes learning about the latest developments in science and technology, and, of course, about you, our valued patient.
With equal and balancing doses of skill and expertise, as well as a glowing love for our customers, we have achieved a special kind of success. A success that can never be taken away from us. A success that truly sets us apart.
The dream team
We are dynamically efficient. We communicate clearly, regularly, with purpose and on time. We communicate with our customers, and with each other. Our team is always up to speed with every aspect of the business. All of us always know exactly what is happening, to be able to assist every patient as best we can. The fluidity we practice enables us to service our patients without any confusion, thus providing an enhanced customer service experience.
Lientjie Coetzee
Optometrist
I studied at RAU (now University of Johannesburg) and obtained my Optometry degree (B.Optom) in 1997. I also did a supplementary certificate in Ocular Diagnostics (Oc.Diag. Cert) in 2011.
After working in the country side for a few years, I decided to expand my horizons and went to work in London, England as an Optical dispenser and gained valuable international experience in the fast pace retail world. I also enjoyed the island life in Trinidad for a year while working as an Optometrist and gained a new perspective of Optometry.
In 2013 Mandi and I opened Feather View Optometrists, after an extensive career, to fulfil a dream of owning our own practice.
I love my coffee and cannot perform without! I spend my free time reading and enjoy hiking. I hope to travel more to explore the world.
Enzo Myburg
Optometric Assistant
The back office support, the talkative frontline staff that keeps the patients feeling as though they are part of a family. The connection between suppliers, labs and the practice. The relationship builder, and the proverbial glue that holds it all together. An avid reader in her free time and a busy mother of 3. Enjoys binge-watching Netflix as often as possible.